In the Office

Offline Stunts Can Generate Online Buzz

pothole-kfc

Yesterday, word got out that KFC had started filling potholes in Louisville, KY and was branding the potholes for advertising. I have to admit it is pretty clever. Beyond being clever though it is a great example of the way offline actions can generate online conversations.  A quick look at a Google Blogsearch for “KFC Potholes” reveals impressive results: Nearly 1,500 blog posts written about the topic.

kfc-pothole-google-blog-search

This serves as a good example to help us all remember that creating value for customers offline can translate into big online buzz.